YallaBus Terms and Conditions for Website and Mobile Apps


These Terms were last updated on 5 April 2019.


General Provisions


These terms and conditions (the "Terms", "Agreement") are a legal agreement between you ("User", "you" or "your") and YallaBus ("YallaBus", "we", "us" and "our") represented by Therese Kayrouz, Ghassan Zughaib, Yara Nassar and Georges Geha. YallaBus owns the Website www.yallabus.com (the "Website") and the YallaBus mobile applications on iOS and Android. For the purposes of these Terms, both the Website and application shall be together referred to as the "Platform”. These Terms set forth the general terms and conditions of your use of the Platform.

By using the Platform, you accept and agree to be bound by these Terms. You must agree to all the terms to be able to use the Platform.


Accounts and Membership


You must be at least 18 years of age to use the Platform. If you are a minor, you must have the authorization of your legal guardian or parent to be able to use the Platform. If you are 12 years old or younger, you do not have the right to access and use the Platform. If you are the legal guardian of a minor who has used the Platform without your permission, please contact us at [email protected].


If you create an account in the Mobile Application, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration


Changes and Amendments


YallaBus has the right to update these Terms at any time, without prior notice. The updated Terms will become applicable once posted on the Platform). You agree to follow the Terms once they are updated. If you do not agree with any part of these updated Terms, you must not use the Platform anymore. Those terms were created with WebsitePolicies.


Disclaimer and Warranties, Limited Responsibilities


YallaBus collects public transport information from different sources including commuters, bus drivers, bus operators and the real time tracking of the buses. We and our partners try to make sure that the data is correct and up-to-date, but we cannot guarantee that any information provided through YallaBus including, but not limited to, any public transit information and/or any rides suggestions, will always be. All timings provided on the Platform are only estimates, those depend on different factors that we cannot and do not control. Accordingly, we and our partners do not assume any responsibility or liability for any error or absence in the information available or the suggestions made through the Platform, and we exclude all liability for any action you may take or loss or injury you may suffer (direct or indirect including loss of income, profit, opportunity or time) as a result of relying on any information available through the Platform.


Platform Maintenance


In order to always provide you with a better service, YallaBus will do its best efforts to update, fix and maintain its platform during non-peak times.


Intellectual Property


This Agreement does not transfer to you any intellectual property owned by YallaBus or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with YallaBus. Your use of our Mobile Application and Services grants you no right or license to reproduce or otherwise use any YallaBus or third-party trademarks.


YallaBus owns the technological developments achieved by the YallaBus team. This includes the methods, algorithms, inventions, patents (and their applications), visuals, text, sound, music, copyrightable material, specs, videos, interactive features, software, files, interface and trade secrets (all of the previously stated are referred to as “Intellectual Property”) These are all fully owned/licensed by YallaBus, and are subject to copyright and other applicable intellectual property rights under the Lebanese law.


The name “YallaBus” as well as other brand elements – including logo, app design, website design, social media posts, etc. are all trademarks of YallaBus, whether they are registered or not.


You cannot duplicate and/or use any information or intellectual Property provided by YallaBus, unless it is for using the Platform.


User-generated Content


YallaBus does not own any text, images, photos, video, sounds or any other materials (collectively, "Content") that you post on the Platform or email or share on social media to YallaBus. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor Content in the Platform submitted or created. However, you hereby agree that YallaBus has the non-exclusive, worldwide and irrevocable right to access, copy, distribute, store, transmit, reformat, display and perform the Content through any media channels, even after you stop using the Platform.




YallaBus, its affiliates, employees, agents, suppliers, partners, sponsors (all together referred to as “Yallabus Parties” do not guarantee any repairing service or representations about the content of the Platform. This is therefore applicable to the accuracy, reliability, completeness or timeliness of its software and technology. YallaBus Parties are neither liable for the truth, accuracy or completeness of the content or any information conveyed to the user, nor for inaccuracy, errors, omissions, interruptions of the data stream from any cause. You agree to use the Platform and its content at your own risk.


YallaBus will do its best to monitor the Platform and fix bugs. However, Yallabus Parties do not guarantee that the Platform, server, content or software will never have errors and will always be free of bugs or any sort of contamination or destructive features.


Limitation on Liability


In no event shall any YallaBus party be liable for damages caused by the usage or non-usage of the Platform (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if YallaBus has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of YallaBus and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to YallaBus for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.




You agree to indemnify and hold YallaBus and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Platform or any willful misconduct on your part. YallaBus shall notify you of any such claim, suit, or proceeding. YallaBus reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting YallaBus's defense of such matter.


Third-Party Websites.


YallaBus is not responsible nor liable for the content displayed in the websites that are not operated/controlled by YallaBus. Although this YallaBus may be linked to other websites or mobile applications, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked mobile application, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their mobile applications. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any mobile application or website which you access through a link from this Mobile Application. Your linking to any other off-site mobile applications is at your own risk.




Whoever accesses or uses the Platform is subject to YallaBus’ Privacy and Cookies Policy. Once you accept the Terms of Service, you automatically confirm that you have reviewed and understood our Privacy Policy, which may be updated in the future at any time.


Termination of these Terms


YallaBus can restrict, suspend or put an end to these Terms and Conditions, as well as your access to all/any part of the Platform and its material. This can happen at any time, for any reason and without prior notice or liability. YallaBus can alter, suspend or stop all/any part of the Platform content, (including User Content) at any time without prior notice or liability.


Law and Jurisdiction


These Terms will be governed by the Lebanese law. Any dispute arising from, or related to, these Terms shall be subject to the non-exclusive jurisdiction of the courts of Lebanon.


Contacting us

If you have any questions about this Agreement, please contact us on [email protected].